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Shipping & Returns

Shipping Policy

We strive to ship your order within one business day. In most cases your order will ship within 24 hours excluding weekends and holidays. It is possible that on rare occasions, your order will require up to 48 hours for processing and packing before it is shipped.
You can expect to receive your order within 1-5 business days.
Orders shipped to Alaska, Hawaii, Puerto Rico and US Territories will require an extra 2 or 3 days.
To be eligible for same day shipping, please place your order by 3 PM EST Monday-Friday, excluding holidays. P.O. Box destinations will only ship via USPS.
To cancel an order before it leaves our facility, Kindly keep in mind that once an order is with the carrier, we have to wait up to 24 hours before we can void the shipment.
If your order is lost, stolen, or damaged, please call Customer Service and we will file the claim with the carrier. We are not directly responsible for any package once it leaves our facility and is in the hands of the carrier.

 
Delivery Time:
 
Usually, the goods will be shipped out at next day (working day) if you place the order and make the payment in the same day. And deliveries will take 7-10 working days to arrive. For other countries, it will take 10-15 working days.
Tracking My Order
 
1. After your package is dispatched, you will receive a shipping confirmation email including your order's tracking number from us. You can track your order via the Order-tracking Websites by using your tracking number.
 
Order tracking websites:
 
DHL: www.dhl.com/en/express/tracking.html
UPS: www.ups.com/tracking.html
FedEx: www.fedex.com/Tracking
EMS: www.ems-tracking.net
USPS: https://tools.usps.com
 
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